Help / Getting Started

Getting Order Status

Navigate back to the Store Details page by clicking the "Stores" dropdown menu from the top navigation bar. Once there, you should see the order you just placed in the "Orders" card:

Store Details

Under the ID column, you'll see the Order ID - click this to view the Order Details Page.

Order Details

Here's where you can view information about the order you just placed:

  1. Current status of the order
  2. Shipping address - this is editable until the order is printed.
  3. Request cancellation - you can request a cancellation of the order for a period before it is printed.