To be able to submit orders, it is required that you input a valid credit card or debit card into the site. You can input your card here. Once you have input your payment information, there are several ways we bill you.
This is the default method for all new users who sign up on our site. When you place an order, either through the simple cart, a CSV upload or some other method, we will automatically issue a new invoice for the order or orders placed. These orders are put into a payment_pending status and will not be processed until payment has been received. Once the invoice has been settled, the order will be moved to a received state where processing will begin.
If the payment fails, you will receive a notification with a link to pay the invoice. Once the invoice has been paid, your order will resume production.
Instead of charging your card for every order that is placed, we charge you for a group of orders after they have shipped. Each customer starts with a base account limit of US $25.00. When the total cost of shipped orders on your account reaches at least $25.00, you are invoiced for these orders and your card is charged.
For instance, if 3 orders have shipped on your account and each order has a total of $10.00, after the third order ships, the system will go ahead and bill you for $30.00.
Detailed invoices are provided in the billing section of your account. You can download a PDF version of the invoice as well as a CSV breakdown of all orders in that invoice.
After a user has been established for some time, it is possible to request a higher account limit. Please contact us about this.
Stale accounts will be charged any outstanding balance at the end of each month. A stale account is defined as an account with no activity in 14 days.
This payment method is available to customers on a case by case basis, and usually requires a credit application and several references.
For established customers with a long standing history of on-time payments, we do offer net30 accounts, where you will be billed for all shipped orders at the end of a 30 day period. This option is not available to non US based customers. For US based customers, we will require a full credit application with 4 business references, proof of business license and activities, banking information and signed agreements.